You have lots of questions about your piano and do not know exactly where to start? We anticipated this and have prepared a list of frequently asked questions by our customers. Please read them carefully before contacting us, and if you have any questions, we are here for you.
1. How do I know how old is my grand piano or upright piano?
You will need an evaluation by a specialist. Old but well maintained pianos can be more valuable than new ones (especially if their age does not exceed 50-80 years). Therefore, we recommend you make an appointment to evaluate both the age and the condition of your instrument.
2. Why should my piano be tuned periodically?
Unfortunately the factors leading to the piano tuning out are many and can be both internal (constant use of the piano or discontinuing use for a long period of time) and external (sudden flows of hot or cold air into the room, temperature differences between seasons). Sound quality depends very much on how well it the piano tuned. Therefore, tuning should be done every 3-8 months and before each use of the instrument. If you feel that enough time has passed since the last tuning, and the sound quality is lacking, we are looking forward to your call in order to schedule an evaluation.
3. How much is my piano worth?
The value of a used grand piano or an upright piano varies greatly depending on the level of degradation, of its age, brand, size, and the category to which it belongs. A well maintained piano can reach a considerable value. But to be sure you know what you are buying or how much money to ask if you want to sell your instrument, it is recommended to seek an evaluation from a piano technician. To schedule such an evaluation, please contact us at the phone number on the site.
4. What is a periodic piano tuning?
The periodic piano tuning is an intervention conducted by a tuner in order to improve sound quality. Find more details in the section of the site dedicated to piano tuning.
5. What is the regulation of the piano mechanics?
The regulation is an intervention conducted by a piano technician order to tighten the loose mechanical parts and return the displaced components back in their original position. For more details, please consult the section on the website on piano regulation.
6. My piano doesn't work properly. Why?
Unfortunately, piano malfunction may be caused my many things. The piano is a complex instrument with thousands of delicate parts that can break, displace or wear out over time. Sometimes you just need tuning or regulations, but sometimes your piano needs difficult and costly interventions for and replacing some essential components. To find the cause of the problem and intervene in order to eliminate it, it is necessary to contact a piano technician. Please call us to schedule an evaluation of your instrument.
7. Can I do it myself tuning or the regulations myself?
Even if tuning seems to be a common intervention, easily done by anyone, we do not recommend one to try doing it himself. Please refer to tuners with the experience and dexterity, as are many other problems that may occur during the tuning process, and for solving them, specialized knowledge is needed. Tuning does not only take a good year, but also a great understanding of the mechanics of the piano. Same is the case with regulations. Each intervention has a specific cause and can severely affect interconnected components. We have met cases in which the attempt to tune or regulate their own instrument led to irreversible damage. To avoid such situations, we kindly ask you to schedule an appointment for an evaluation.
8. How do I know if my grand piano/ upright piano is out of tune?
There are several methods, and generally, they are based on comparisons between sounds. The easiest is to use a tuning fork or other instrument (usually using wind instruments). Lately, electronic sources are used, in the absence of real instruments. For accuracy, however, we recommend contacting a professional. He will be able to appreciate both the differences in tone and those in vibration.
9. Why did cracks appear in the sounding board of the piano?
10. I no longer like how my piano sounds. Why?
These cracks occur for many reasons:
- - Frequent transportation or negligence during transportation;
- - Subjecting the instrument to temperatures too high or too low;
- - Oscillations or sudden changes of temperature in the room with the piano;
- - High humidity;
- - Accumulation of dust on the internal components;
- - Location of the piano near a heat source (radiator, radiator, stove), near the door, a window or an outside wall.
- - Spills of liquids that have managed to penetrate the case and affect the internal components.
For more details, please schedule an evaluation.
11. Some of the piano keys do not work. Why?
Here are some possible causes:
- - The instrument is out of tune or has not been properly tuned;
- - The strings are too old and worn;
- - The sounding board is very damaged;
- - The mechanics is dislocated and require interventions from a specialist.
For a full evaluation and practical solutions, please contact us.
12. How much does a piano string cost?
There can be many causes, including:
- - The brand of the grand piano or upright piano (for some brands, this kind of problem is more common than for others);
- - The category which includes the instrument;
- - The type of mechanics used in construction;
- - The age and degradation level of the piano.
- - Previous repairs, improperly executed;
For a full evaluation of your instrument and practical solutions, do not hesitate to contact us.
Depending on the desired quality, a piano string can cost between € 4 and € 40.
13. How much does a piano hammerhead cost?
For more details and recommendations you should schedule an evaluation.
Unfortunately we can not replace only one or several hammerheads. We have to buy and to install the whole set. The costs for hammerheads, like for all the other parts, are determined by their quality and the brand of your instrument. We can provide concrete prices only after we evaluate the piano, and we reach an agreement regarding the desired quality.
14. How much does a piano keyboard cost?
The cost for keyboard replacement services is calculated according to its degree of wear.
15. Does my grand piano/ upright piano have a bronze plaque?
The so-called "bronze plaque" is a common misconception! No piano has a bronze plaque. That plaque is actually a metal frame made of cast iron or other metal resistant to a tension between 15 and 35 tons force when the instrument is tuned.
16. Is an old piano better than a new one?
The cause of the misunderstanding the fact that this frame is plated with a decorative bronze powder.
Determining the value of a piano is difficult to do and requires a thorough assessment of the instrument. Some old grand pianos or upright piano, which were and are well maintained, are more likely to be more valuable than new ones from a particular category. Please contact us to schedule an evaluation that will provide a reliable estimate of the value of your instrument.
17. How much does a new grand piano cost? What about a new upright piano?
The cost of a grand piano or an upright piano is determined by the brand and the category to which it belongs. We recommend that before buying the instrument, even if it is new, you contact us for an evaluation. The purpose of the assessment is to determine the exact value of the piano and if it corresponds to the price charged by the seller.